What is the status of my order?

When you place an order on departmentstore.com, you will receive email updates concerning your order status.

You will receive a confirmation email after placing an order which includes:

• Order number
• Item(s) ordered
• Description
• Quantity
• Shipping adress

The order placed will have one of the following status:

• Confirmed
• Preparing your order 
• Shipped
• Delivered
• Backorder